Job Overview
We are seeking a dedicated Remote Nurse Triage Professional to join our esteemed healthcare team. In this pivotal role, you will provide compassionate and precise medical advice to patients via telephone, ensuring they receive the necessary support during critical moments, especially during emergencies or after-hours inquiries. You will evaluate patient symptoms, offer medical guidance, and facilitate essential care while adhering to the highest standards of professionalism and patient care.
Key Responsibilities
- Conduct comprehensive telephonic evaluations of patient symptoms to determine appropriate levels of care.
- Provide accurate and timely medical guidance based on established protocols, adhering to the nurse triage ‘gold standard’ procedures.
- Efficiently triage patient calls, prioritizing medical needs with precision.
- Maintain thorough documentation of all patient interactions and assessments to ensure clear communication.
- Collaborate with healthcare providers, including physicians and emergency services, to deliver seamless patient care.
- Uphold legal and ethical standards while offering telephonic medical advice and care.
- Utilize medical resources and databases to ensure access to accurate and up-to-date information for patient care.
- Communicate effectively with patients to enhance their understanding and adherence to medical advice and instructions.
- Adapt swiftly to various telephonic medical scenarios and manage patient concerns with empathy and professionalism.
- Engage in continuous training and education to remain current with medical protocols and best practices.
Required Skills
- Active and unrestricted Registered Nurse (RN) license.
- Strong understanding of medical terminology and healthcare processes.
- Excellent verbal and written communication and interpersonal skills.
- Proficiency in using electronic medical records (EMR) and telephonic communication systems.
- Strong critical thinking and decision-making abilities, particularly in high-pressure environments.
- Capability to work independently and effectively in a remote setting.
- Commitment to delivering exceptional patient care and support.
Qualifications
- Minimum of 2 years of clinical nursing experience, with a preference for emergency or urgent care contexts.
- Demonstrated experience in triage nursing or telephone triage.
- Ability to accurately assess and prioritize patient needs.
- Flexibility to work varied shifts, including evenings, weekends, and holidays, with specific emphasis on filling shifts from 12 AM to 8 AM.
- Willingness to undergo background checks and clearances for remote nursing practice.
Career Growth Opportunities
We are committed to supporting your professional development through ongoing training and education, enabling you to stay updated with medical protocols and advance your career within the nursing field.
Compensation And Benefits
We offer both full-time (32 hours/week with benefits) and part-time (minimum of 15 hours/week) positions, providing you with flexible scheduling options that suit your lifestyle.
Employment Type: Full-Time